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Susan is a left-brained, research-focused communications expert who has always lived by the rule that brevity is the soul of wit. She is a huge believer in the abundance POV, prefers collaboration and transparency of information over command and control, and fancies herself among the curator class. Her previous client list includes Capella University, Bosch, Time Warner Cable, Medtronic, UnitedHealthcare, Deluxe, Starkey and Carol.com.

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  Waiting for the kick